Shipping policy
Thank you for shopping with us. Below is our shipping policy to help you understand how your order is processed and delivered.
Order Processing Time
- All orders are processed within 10-14 after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- If we experience a high volume of orders, processing may be delayed. We will notify you if there are any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Local Shipping: 10-14 Days
-
Regional/International Shipping: 14-21 Days
Delivery times are estimates only and may vary due to carrier delays, customs, or other unforeseen circumstances.
Shipping Confirmation & Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
- Tracking updates may take up to 24–48 hours to appear.
Shipping Locations
We currently ship to:
- All Countries
If your location is not listed, please contact us to confirm availability.
Delays
We are not responsible for delays caused by:
- Customs processing
- Courier disruptions
- Weather conditions
- Incorrect or incomplete addresses provided by the customer
Incorrect Address
- Please ensure your shipping information is correct at checkout.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
- If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as “delivered” by the carrier.
- Please contact the shipping carrier directly to resolve delivery issues.
Contact Us
If you have any questions about shipping, please contact us:
- Email: ph8stu@gmail.com
- Phone: +1(246)237-0034